Reservation
Modify/Cancel Reservations

Careers

Careers at Quality Hotel Marlow

Looking for a career in the hospitality industry? We are looking for the right people to fill the following positions:

1. ASSISTANT DIRECTOR OF SALES / SENIOR SALES MANAGER (TRAVEL TRADE)

Duties & Responsibilities

  • Lead and direct sales team in meeting business objectives of the hotel.
  • Budget for monthly sales revenue and expand sales revenues by growing current accounts and developing new businesses.
  • Ensure overall effectiveness in implementation of the sales and marketing strategies.

 

Requirements

  • Minimum 6 years of sales experience in hospitality industry preferred.
  • Resourceful and good leadership in leading the corporate team.
  • Excellent interpersonal and communications skills.
  • Self-moltivated and proactive, with excellent negotiation skills.
  • Proficiency in MS Office is essential.
  • Knowledge on leisure contacts is essential.
  • Pleasant personality.
  • Good team player.
  • Willing to work on alternate Saturday (half-day).

________________________________________________________________________

2. CONCIERGE / BELL HOP

Duties and Responsibilities

  • Handling of guests' luggages.
  • Respond to guests' requests and needs.

 

Requirements

  • Good customer service.
  • Secondary education.
  • At least one year experience in the same capacity.
  • Team player with strong commitment to delivering a high level of service.

________________________________________________________________________

3.  HOUSEKEEPING STEWARD/STEWARDESS

Duties and Responsibilities

  • Clean rooms, bathrooms and toilets.
  • Replenish guests' amenities in the rooms.

_________________________________________________________________________

4. F&B SERVER

Duties and Responsibilities

  • Ensures prompt, efficient and friendly service.
  • Attend to guests' enquiries and make recommendations.

 

Requirements

  • Ensures cleanliness and general apprearance of the cafe.
  • Observe safety and hygiene practices as laid out by statutory boards.

__________________________________________________________________________

5. BARTENDER

Duties and Responsibilities

  • To provide beverage requested by customers according to standard recipe in line with established service policy and procedures of the hotel's lounge and terrace.

Requirements

  • Bar operations including ordering, preparation and inventory.
  • Mixing cocktails, house specialties and preparation of beverages including coffee, etc.
  • Good knowlege of wine, beer and cocktail mixes.
  • Develop rapport with return guests; remembering their names, drinks, etc.
  • Follow POS cashiering systems and procedures.
  • Restocking and replenishment of bar inventory and supplies.

________________________________________________________________________

6. LOUNGE HOSTESS

Duties and Responsibilities

  • To provide food and berverage services to guests in line with established service policy and procedures of the hotel's lounge and terrace.

 

Requirements

  • Responsible for the cleanliness of the Piano Lounge and Terrace and has to assist in the clean presentation of the outlet as a whole.
  • Ensures that mis-en-place or side station is all set up with bar supplies, bar snacks, cutleries, chinaware and beverage list.
  • Responsible to know the prices of the various drinks and every item on the menu.
  • Presents menus and able to explain all menu items.
  • Must know the procedures and function of the POS machine and how to input all relevant information.
  • Takes food and beverage orders and then serves them.
  • Antcipates guests'needs, responds promptly and acknowledges all guests however busy at any time of the day. Promotes positive guest relations at all times.
  • Serves and clears food and beverage items in an unobstructive and professional manner.
  • Presents bill to diners and collect money (cash or credit card) and perform cashiering duties. Return change or credit card to the diners.
  • Performs other duties as assigned by the Management. 

___________________________________________________________________________

7. HOUSEKEEPING SUPERVISOR

Duties and Responsibilities

Responsible for the cleanliness, maintenance of all assigned areas and supervision of housekeeping steward/stewardess.

  • To schedule, assign, supervise and assist in all housekeeping operationson the floors and any other areas under Housekeeping Department.
  • Conducts room checks on the proper execution of room clearing procedures.
  • Ensure all lost and found items are forward to Housekeeping Department immediately.
  • Inspects vacant and occupied room to ensure the best condition is maintained.
  • Report maintenance defects to the Engineering Department.
  • Ensure work orders and request is being carried out promptly and efficiently.
  • Conduct check on public area.

 

Requirements

  • Minimum 2 years of experience in similar capacity
  • Pleasant personality.
  • Good interpersonal and communication skills.

_____________________________________________________________________________

To apply for the above positions, please write in to career@qualityhotelmarlow.com.sg