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Careers

Careers at Quality Hotel Marlow

Looking for a career in the hospitality industry? We are looking for the right people to fill the following positions:

1. ASSISTANT DIRECTOR OF SALES / SENIOR SALES MANAGER (TRAVEL TRADE)

Duties & Responsibilities

  • To assist the DOS, lead and direct sales team in meeting business objectives of the hotel. 
  • To meet budget for monthly sales revenue and expand sales revenues by growing current accounts and developing new businesses.
  • To ensure overall effectiveness in implementation of the sales and marketing strategies.

 

Requirements

  • Minimum 3 years of sales experience in hospitality industry preferred.
  • Resourceful and with good leadership.
  • Excellent interpersonal and communications skills.
  • Self-moltivated and proactive, with excellent negotiation skills.
  • Proficiency in MS Office is essential.
  • Knowledge on leisure contacts is essential.
  • Pleasant personality.
  • Good team player.

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2.  HOUSEKEEPING STEWARD/STEWARDESS

Duties and Responsibilities

  • Clean rooms, bathrooms and toilets.
  • Replenish guests' amenities in the rooms.

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3. BARTENDER

Duties and Responsibilities

  • To provide beverage requested by customers according to standard recipe in line with established service policy and procedures of the hotel's lounge and terrace.

 

Requirements

  • Bar operations including ordering, preparation and inventory.
  • Mixing cocktails, house specialties and preparation of beverages including coffee, etc.
  • Good knowlege of wine, beer and cocktail mixes.
  • Develop rapport with return guests; remembering their names, drinks, etc.
  • Follow POS cashiering systems and procedures.
  • Restocking and replenishment of bar inventory and supplies.

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4. LOUNGE HOSTESS

Duties and Responsibilities

  • To provide food and berverage services to guests in line with established service policy and procedures of the hotel's lounge and terrace.

 

Requirements

  • Responsible for the cleanliness of the Piano Lounge and Terrace and has to assist in the clean presentation of the outlet as a whole.
  • Ensures that mis-en-place or side station is all set up with bar supplies, bar snacks, cutleries, chinaware and beverage list.
  • Responsible to know the prices of the various drinks and every item on the menu.
  • Presents menus and able to explain all menu items.
  • Must know the procedures and function of the POS machine and how to input all relevant information.
  • Takes food and beverage orders and then serves them.
  • Antcipates guests'needs, responds promptly and acknowledges all guests however busy at any time of the day. Promotes positive guest relations at all times.
  • Serves and clears food and beverage items in an unobstructive and professional manner.
  • Presents bill to diners and collect money (cash or credit card) and perform cashiering duties. Return change or credit card to the diners.
  • Performs other duties as assigned by the Management. 

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To apply for the above positions, please write in to career@qualityhotelmarlow.com.sg